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A Dedicated team of business and care professionals

Our dedicated franchise team includes experienced care and specialist business professionals, to ensure our franchisee partners receive the best advice, training, and ongoing support, to help their individual homecare businesses reach great heights. You can see how we support our franchisees here. 

View our franchise team profiles and feel free to connect with us today.

Glenn Pickersgill

Managing Director

Caring for the elderly has been in Glenn’s family for decades. His knowledge, expertise and adaptable style helps to direct Heritage Healthcare to being a leading provider of expert homecare. Glenn draws on his extensive experience as CEO to focus on key strategic issues.

Sally Pickersgill


An experienced professional, Sally oversees the in-house marketing department. Sally works to ensure that Heritage Healthcare integrate corporate social responsibility within every aspect of business operations. Sally also plays a key role in making strategic business decisions.

Michelle Fenwick QFP


Michelle became the first franchise professional in care in the UK in 2014. Michelle’s expert understanding of both franchising and the care sector enables her to offer franchisees the highest levels of support, whilst motivating and monitoring their performance.

Amanda Jackson


Dedicated to continuous improvement, Amanda led the implementation of international standards ISO and OHSAS within Heritage Healthcare. Her support of franchisees in every aspect of their business operations, notably CQC registrations and training, is vital for every franchise launch.

Yvette Bayley

Franchise Support Manager

Based in London, Yvette provides a key link between franchisees and head office. Yvette’s vast experience of the health care sector enables her to work with franchisees to develop and run an efficient business.

Lisa Walsh

Finance Manager

Lisa began her career in care as a homecare assistant as has progressed to her current role. Lisa’s knowledge of Staff Plan, Sage and Excel enables her to provide franchisees with informed advice and guidance.

Zoe James

Marketing Coordinator

Zoe uses her First Class Degree in Broadcast Media Production to oversee the marketing department at Heritage Healthcare. She supports franchisees with digital marketing guidance, artwork, marketing campaigns and advising on recruitment methods. Zoe holds a CIM Level 4 Certificate in Professional Marketing (Digital Marketing).

Natalia Chruscinska

Digital Marketing Apprentice

Natalia is a creative individual and is developing her marketing career with Heritage Healthcare. She supports the department with online and digital elements of marketing including website management and social media, as well as helping out with offline marketing and boosting brand awareness across the UK.

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