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A Dedicated team of business and care professionals

Our dedicated franchise team includes experienced care and specialist business professionals, to ensure our franchisee partners receive the best advice, training, and ongoing support, to help their individual homecare businesses reach great heights. You can see how we support our franchisees here. 

View our franchise team profiles and feel free to connect with us today.

Glenn Pickersgill

Managing Director

Caring for the elderly has been in Glenn’s family for decades. His knowledge, expertise and adaptable style helps to direct Heritage Healthcare to being a leading provider of expert homecare. Glenn draws on his extensive experience as CEO to focus on key strategic issues.

Sally Pickersgill


An experienced professional, Sally oversees the in-house marketing department. Sally works to ensure that Heritage Healthcare integrate corporate social responsibility within every aspect of business operations. Sally also plays a key role in making strategic business decisions.

Michelle Fenwick QFP


Michelle became the first franchise professional in care in the UK in 2014. Michelle’s expert understanding of both franchising and the care sector enables her to offer franchisees the highest levels of support, whilst motivating and monitoring their performance.

Amanda Jackson


Dedicated to continuous improvement, Amanda led the implementation of international standards ISO and OHSAS within Heritage Healthcare. Her support of franchisees in every aspect of their business operations, notably CQC registrations and training, is vital for every franchise launch.

Yvette Bayley

Franchise Support Manager

Based in London, Yvette provides a key link between franchisees and head office. Yvette’s vast experience of the health care sector enables her to work with franchisees to develop and run an efficient business.

Steven Rogers

Marketing Manager

Steven has many years’ experience in marketing working with such clients as Microsoft, BMI Healthcare and Hapag-Lloyd. Since completing his Marketing and Advertising Management Degree, Steven has also gone on to complete a CIM Diploma in Marketing. Steven's main specialism is Digital Marketing, specialising in Search Engine Optimisation (SEO), Search Engine Marketing (SEM), Pay-Per-Click (PPC), Email Marketing and Social Media Marketing (SMM). Stevens focus is to further improve the Heritage Healthcare brand and offering, along with maintaining the exposer for all the Heritage Healthcare Franchisees.

Zoe James

Marketing Coordinator

Zoe uses her First Class Degree in Broadcast Media Production to create marketing content for the Heritage Healthcare, whilst supporting franchisee’s with social media guidance, artwork, marketing campaigns and advising on recruitment methods. Zoe holds a CIM Level 4 Certificate in Professional Marketing (Digital Marketing).

Lisa Walsh

Finance Manager

Lisa began her career in care as a homecare assistant as has progressed to her current role. Lisa’s knowledge of Staff Plan, Sage and Excel enables her to provide franchisees with informed advice and guidance.

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